The Blueprint for Sustainable Business Growth
In The Path to Sustained Excellence, Mark Turner shares the essential strategies that helped WSFS Bank grow from a $100 million market value to a $3 billion enterprise. Through real-world insights, compelling interviews, and hard-earned lessons, Turner provides a roadmap for business leaders seeking long-term success.
Key Takeaways:
✔ How to build a focused, differentiating strategy that outperforms competitors
✔ The power of an embedded culture in driving business growth
✔ The role of strong leadership and cohesive teams in overcoming challenges
✔ Why early awareness and seeking help are crucial for personal and professional success
Retrofitting a culture is perhaps the most difficult thing to do in business. The team at WSFS did it... and I got to witness it first hand. The Path to Sustained Excellence captures the big moves, the team building and the personal sacrifices that drove a near- broken bank on its journey to greatness.
★★★★
Retrofitting a culture is perhaps the most difficult thing to do in business. The team at WSFS did it... and I got to witness it first hand. The Path to Sustained Excellence captures the big moves, the team building and the personal sacrifices that drove a near- broken bank on its journey to greatness. ★★★★
Praise for The Path…
“Mark Turner is a "master leader" who transformed WSFS Bank from a small player in the banking capital of the nation to a formidable competitor amongst all the majors. His "secret sauce" for success is shared with those who hold this book, including extraordinary lessons for others to follow by way of technology, customer centricity; and even a unique and incredibly insightful innovation in selecting his own successor. The book is a must-read for any leader who wants to shift the gears of corporate performance up a few notches, and enhance TSR.”
–Dennis Carey
Vice chair, Korn Ferry; author of Boards That Lead and Talent, Strategy, and Risk
In The Path to Sustained Excellence, Mark Turner pulls back the curtain to show how a challenged local company was transformed into a premier, national institution- using strategy, innovation, morale, expansion, teamwork, and governance; and by overcoming personal challenges. It's a powerful read.
–Rusty Conner III
Senior partner, Covington & Burling LLP; former rector, University of Virginia
Full of nuggets of wisdom from a long and illustrious career, The Path to Sustained Excellence is so much more engaging, and more personal, than I expected it to be. It's a "must read" for those who stand to learn from Mark. and WSFS' scars and successes.
—Anat Bird
CEO, SuperCommunity Bank Forums; former bank executive
Retrofitting a culture is perhaps the most difficult thing to do in business. The team at WSFS did it... and I got to witness it first hand. The Path to Sustained Excellence captures the big moves, the team building and the personal sacrifices that drove a near-broken bank on its journey to greatness.
–Ted Weschler
Investment manager, Berkshire Hathaway Inc.
In a turbulent world, The Path to Sustained Excellence is a vivid, engaging, and inspiring story of leadership in action. I highly recommend this exceptional book to everyone running, or looking to run an organization-you will come away with actionable, invaluable insights for the present moment and for years to come.
—Ram Charan
Author of 36 books including The New York Times best-seller, Execution
The Path to Sustained Excellence stands as a masterclass in value creation through organizational transformation, written with the precision of a journalist and the heart of a leader. The book stands as much more than a recounting of achievements; it is a blueprint for navigating complexity and creating strategic clarity told from a deeply human perspective. Aspiring leaders and seasoned executives will all find in these pages actionable lessons that resonate far beyond WSFS Bank and the banking industry.
–Dr. Jeff Klein
Executive director, McNulty Leadership Program, The Wharton School
Mark Turner and associates offer a compelling, close-in account of how to build a company dozens of times faster than its competitors through a combination of culture and character. For getting going and moving fast, here is the instructor's manual for principled growth. With gripping insider accounts of everything from CEO sabbaticals to crisis comebacks, The Path to Sustained Excellence is a driver's manual for taking charge and leading change when it really counts.
–Michael Useem
Faculty director of the McNulty Leadership Program,
The Wharton School at the University of Pennsylvania; author of The Edge: How 10 CEOs Learned to Lead
As you'll see in The Path to Sustained Excellence, Mark is one of those rare leaders who has real vision, and knows how to execute on it. He has done a tremendous job growing WSFS from a small community bank into one of the most well-respected regional banks in the nation. His leadership and ability to connect with people is what sets him apart from the rest.
–Jimmy Dunne
Vice chair and senior managing principal of Piper Sandler & Co.
The story of WSFS looks a lot like Mark Turner's personal story. Both had to scrap their way to the top, overcoming plenty of challenges along the way. This is an inspiring and enjoyable read about an important Delaware institution, and a leader who contributed so much; not just to his bank, but to his state.
—the Honorable Jack Markell
Former governor of Delaware
Once I started reading The Path to Sustained Excellence, I could not put it down. I highly recommend it, not just for WSFS' inspiring journey, but for the book's very practical advice for those who truly want to succeed in business and make a difference.
–Raj Gupta
Former CEO/chair of multiple Fortune 500 companies; author of Eight Dollars and a Dream